Revitalising Retail with Multi Channel CRM
The restaurant industry is expanding at an exponential rate with the amount of space dedicated to food in a retail environment growing from five per cent a decade ago to 15 per cent today. Read more
Wine and Dine: Using Customer Insight To Engage Diners and Boost Incremental Revenue
New research from OpenTable reveals that over half of diners do not feel confident enough to pair wine with their meal and are too embarrassed to ask for a recommendation from their waiter or sommelier. To counteract this and avoid any awkward gaffes 66 per cent of restaurant goers will choose the house wine with nine out of ten people believing it to be the cheapest and easiest option. Read more
The impact of Instagram chic on bars and restaurants
There was a time when bar and restaurant customers were a simple crowd. Granted you’d get the odd difficult one, but typically if you kept them fed and watered they’d have a good time and go home happy. Read more
Amazon and Whole Foods is all about the data
As Amazon’s purchase of Whole Foods dominates the global headlines with pundits and analysts galore speculating about what this will mean for the grocery, nay entire retail landscape, those of us from a data background already have a pretty good idea. Read more
Analysts advise restaurants to offer delivery and have an app
Analysts in the US are advising restaurants that want to experience sustained growth and incremental revenue to launch a delivery service which can be accessed by customers through an app. Read more
